Frequently asked questions.

Yes. We accept many major health insurance plans — see our Accepted Insurances page for details. We also offer a Direct Primary Care (DPC) membership for simple, predictable pricing. DPC covers unlimited primary and urgent care visits and is a great option if you prefer transparency or have a high-deductible plan.

Yes. We'll walk you through pairing DPC with a compatible insurance option — often a high-deductible or catastrophic plan — to help cover specialty, imaging, and hospital services. We can also coordinate with your broker if you have one. We provide education and guidance; final benefit decisions are made by you and your insurer or broker.

Yes. You can choose from multiple primary care clinicians and switch if your needs change. Virtual visits are available as well.

We collect most common samples in-house — blood draws, swabs, and more — so there's usually no need to drive to another lab. Many tests are processed on-site; when a test must be sent out, we handle the logistics and share results through your online portal.

Yes. We provide both urgent and primary care under one roof. That continuity helps you avoid unnecessary ER visits for preventable issues and keeps your history in one place — including same/next-day access when available, integrated records and follow-up, and on-site basics like X-ray and labs.

Yes. Use our OnPatient portal to see visit summaries, results, medications, and to message the clinic. You can also call us directly to book an appointment.

Yes. We can help arrange transportation for eligible Medicare patients through available benefits and local partners. Ask our front desk and we'll coordinate the ride that fits your plan and appointment.

Yes. Our Chronic Care Management program supports eligible Medicare patients with monthly check-ins, care plans, medication reviews, and coordination between visits — designed to keep you healthier and out of the hospital.